Patthama THONGYOO 31/05/1986
554/97 @ the Clover Single
Thonglor 18, Sukhumvit 55 THAILAND
Wattana District, Bangkok 10110
169 cm
49 kg
Bilingually competent in writing and speaking Thai and English, I appreciate to communicate and share ideas with other people. Open-minded, friendly and active, I like to learn, to serve and to take care.
Customer Service April 2010 - present
Wilding Golf Consulting Sevice, Bangkok
Deal between customer and instructor in order to arrange the lessons schedule.
Serve the first point of all customer contact on the phone or in person.
Maintain an inviting entrance area and warmly greet all customers.
Take care of the customers and give them helpful information.
Sell memberships and packages to the customers according to their needs and desires.
Escort customers to the training golf bay and explain how to use the computer system’s software.
Assist in maintaining a clean and safe workspace.
Effectively communicate with both customers and management.
Hostess July 2009 - March 2010
Acqua Italian Cuisine @ Centara Grand Mirage Beach Resort, Pattaya
Welcome all customers in a cheerful manner and take reservations.
Escort customers to their tables with consideration of wait staff coverage and customer preferences.
Schedule reservations and manage large customer crowd.
Help strategize and prepare setups for large parties and groups.
Demonstrate knowledge of daily specials and promote weekly and special events.
Design and distribute effectively marketing materials.
Hostess March 2009 - June 2009
Peer 59, Bai Yun and Vertigo Restaurants @ Banyan Tree Hotel, Bangkok
Answer the phone and take reservations.
Greet and seat all the customers in a profesionnal and friendly manner.
Give information about promotions and hotel’s details.
Inform management of any special requests.
Effectively handle many customers at once within a very popular restaurant.
Assist in preparing the dining room for any upcoming functions.
Bachelor of Science in Business Management 2006 - 2009
Vongchavalikut University, Nakhonratchasima
Cumulative Grade Point Average: 2.33
Mother tongue
Level intermediate @ listening, speaking, reading and writing
Microsoft Office (Word, Power Point, Excel), level intermediate